# Tildet | Family Business Consultant

## Pages

- [When to Hire a Family Business Consultant](https://www.tildet.com/when-to-hire-a-family-business-consultant): Six signs it's time, what a family business consultant does, what it costs, and how to choose one you can trust. From consultant and author Tildet Varon.
- [Resource Hub](https://www.tildet.com/resource-hub)
- [THE PEACE & PROFITS EXPERIENCE](https://www.tildet.com/experience)
- [About Terre](https://www.tildet.com/about-terre): Terre Passero is a Senior Trainer with Tildet, Family Business Consultants. She helps people in the workplace change their relationship with stress enabling them to navigate life with more clarity, connection and kindness.
- [About Marc](https://www.tildet.com/about-marc): Senior Trainer with Tildet.com, Marc’s professional practice focuses primarily on executive-organizational coaching, working with individual business leaders, managers, and professionals, and with organizational teams.
- [Referral Guide](https://www.tildet.com/referral-guide): Know a family business carrying tension it can't name? Here's who Tildet works with and how to make a warm introduction.
- [Our Team](https://www.tildet.com/team): Meet the consultants and practitioners who work alongside Tildet Varon to support family businesses on both the human side and the business side.
- [Organization / Business Training](https://www.tildet.com/organization-business-training): Maximize your well-being
Customized organization / business training for you and your staff.
- [Media](https://www.tildet.com/media): Media resources, interview topics, and press inquiries for Tildet Varon, family business consultant, keynote speaker, and author.
- [Family Business Keynote Speaker | Tildet Varon](https://www.tildet.com/speaking): Keynotes and workshops for conferences, associations, and leadership events. Real stories and practical tools your audience can use the next morning.
- [Testimonials](https://www.tildet.com/testimonials): What family business owners, next-generation leaders, and event planners say about working with Tildet Varon.
- [Success Stories](https://www.tildet.com/success-stories): Real results from families that chose the hard conversation: clearer roles, stronger relationships, and growth that no longer depends on one person.
- [Individual Coaching](https://www.tildet.com/individual-coaching): One-to-one coaching for CEOs, founders, and next-generation leaders inside complex family dynamics. Clarity, confidence, and momentum.
- [My Approach - Tildet Varon](https://www.tildet.com/my-approach): Observe. Understand. Respond. How Tildet Varon helps family businesses have the conversations they keep postponing and build systems that hold.
- [Workplace Wellness](https://www.tildet.com/workplace-wellness): Wellness and stress mastery programs that help teams stay clear, connected, and productive, built on decades inside growing businesses.
- [Policies](https://www.tildet.com/policies)
- [Family Business Consulting Services | Communication, Governance & Succession](https://www.tildet.com/family-business-consulting): Consulting for family businesses navigating communication, roles, succession, and growth. 15+ years in the room with families like yours.

- [About David](https://www.tildet.com/about-david): David B. Alexander is a psychotherapist, organizational therapist, and Tai Chi Chuan master instructor. The theme uniting these activities, and David’s mission, is helping others to “Experience a better life.”
- [subscribe](https://www.tildet.com/subscribe): Ideas for family business leaders on communication, succession, and leading without losing the relationships. Join the table.
- [Aligned Success Session with Tildet, 2026](https://www.tildet.com/aligned-success)
- [Contact](https://www.tildet.com/contact): Reach out about consulting, coaching, speaking, or media. Send a message and Tildet's team will respond.
- [About Tildet](https://www.tildet.com/about): Born into a family business, 40 years an entrepreneur, 15+ years consulting family enterprises. Meet Tildet and the story behind the work.
- [The Thriving Family Business (Book) by Tildet Varon](https://www.tildet.com/book): Peace at the table and profits to the balance sheet. The book that gives family businesses the conversations, roles, and systems to make both possible.
- [Family Business Consultant | Tildet Varon — Peace at the Table, Profits on the Balance Sheet](https://www.tildet.com/): Peace at the table, profits on the balance sheet. Tildet Varon helps family businesses have the conversations that move them forward.
- [Products](https://www.tildet.com/shop)

## Blog

- [Getting Triggered Isn’t the Problem: Staying There Is](https://www.tildet.com/blog/getting-triggered-isn-t-the-problem) by Tildet Varon (Nov 7, 2025): Getting triggered is human. Staying there is what costs you. A practical way to recover fast in the moments that matter most in your family business.
- [From Person-Driven to Process-Driven: The Shift That Changes Everything](https://www.tildet.com/blog/from-person-driven-to-process-driven-the) by Tildet Varon (Aug 7, 2025): If everything runs through you, growth gets heavier. How to move your family business from person-driven to process-driven, one system at a time.
- [Three Generations, One Table: How to Bridge the Generational Gap in Your Family Business](https://www.tildet.com/blog/three-generations-one-table-how-to) by Tildet Varon (Aug 7, 2025): Three generations, one table. How each generation communicates, where they clash, and how to turn generational friction into collaboration.
- [Peace and Profits: The Hidden Link in Family Business Success](https://www.tildet.com/blog/peace-and-profits) by Tildet Varon (Jun 30, 2025): Peace at the table and profits on the balance sheet are not a trade-off. One funds the other. Here's the link most family businesses miss.
- [Bringing Harmony to Your Family Business: The Power of Honest Conversation](https://www.tildet.com/blog/bringing-harmony-to-your-family-business) by Tildet Varon (Jun 17, 2025): Harmony in a family business doesn't come from keeping quiet. It comes from honest, structured conversation. How to have one without fallout.
- [The Hidden Cost of Avoiding Conflict in Family Business](https://www.tildet.com/blog/conflict-in-family-business-why-silence) by Tildet Varon (May 29, 2025): Silence feels safer than conflict. It isn't. What avoidance costs a family business in trust, clarity, and profit, and how to address it with care.
- [Savannah Insights: Leadership and Letting Go Now](https://www.tildet.com/blog/savannah-insights-leadership-and-letting) by Tildet Varon (May 20, 2025): What the savannah taught me about leadership, timing, and letting go. Lessons for founders preparing to hand more to the next generation.

- [Lessons from Kenya on Leading Family Businesses](https://www.tildet.com/blog/106583-lessons-from-kenya-on-leading-family) by Tildet Varon (May 20, 2025): Family business leaders carry a unique kind of weight. What I brought home from Kenya about leading people, pace, and presence.

- [Can Stress Work For You? Rethinking Pressure in Leadership](https://www.tildet.com/blog/105457-can-stress-be-your-secret-weapon) by Tildet Varon (Mar 1, 2025): What if stress could be an ally? How leaders can channel pressure into focus and energy instead of burnout.
- [The Art of Turning Conflict into Connection](https://www.tildet.com/blog/105462-the-art-of-turning-conflict-into-connection) by Tildet Varon (Jan 21, 2025): Conflict is a universal experience—it happens in families, friendships, workplaces, and even within ourselves. While conflict can be uncomfortable, it doesn’t have to be destructive. In fact, when approached with the right mindset, conflict can deepen relationships, spark innovation, and create opportunities for personal growth. Let’s explore how we can reframe conflict and use it as a catalyst for connection and understanding.
- [Conflict or Collaboration? Transforming Family Business Dynamics](https://www.tildet.com/blog/105461-conflict-or-collaboration-transforming-family-business-dynamics) by Tildet Varon (Jan 21, 2025): Conflict in a family business is inevitable. Sibling rivalries, generational differences, and unclear leadership roles can create tension that, if left unaddressed, can harm both relationships and the business. But here’s the good news: conflict doesn’t have to be destructive. When managed well, it can spark meaningful conversations, foster innovation, and strengthen family bonds. Let’s explore how you can turn conflict into collaboration in your family business.  
- [Unlock The Power of Your Mindset](https://www.tildet.com/blog/unlock-the-power-of-your-mindset) by Tildet Varon (Jan 6, 2025): You may have heard the saying, "Success is 90% perspiration, 10% inspiration." But what if the key to achievement lies not just in hard work but in the way you think about that work?

- [Feeling Stressed? Check Your Emotional Mailbox](https://www.tildet.com/blog/102014-feeling-stressed-check-your-emotional) by Tildet Varon (Nov 19, 2024): What if I told you that the key to managing stress might be hiding in plain sight—your emotions? Think of your emotions as little messengers from your brain. They’re not just random feelings but signals guiding you through challenges and situations. Are you ready to decode these messages and take control?

- [How Clear Communication Can Transform Your Team](https://www.tildet.com/blog/102013-how-clear-communication-can-transform) by Tildet Varon (Nov 19, 2024): By implementing strategies contained in this article, you can revolutionize your team’s communication. Clear communication creates less confusion, less tension, and a more supportive environment—that’s the magic of it.
- [The Magic of Work-Life Balance](https://www.tildet.com/blog/102012-the-magic-of-work-life-balance) by Tildet Varon (Nov 19, 2024): In today’s fast-paced world, achieving harmony between work and personal life is essential. It’s not just about time management; it’s about your overall well-being and happiness.
- [The magic of saying “No”… and sometimes “Yes”](https://www.tildet.com/blog/105429-the-magic-of-saying-no-and-sometimes-yes) by Tildet Varon (Mar 8, 2023): At times do you feel like you have taken on too many commitments and feel spread too thin? Have considered saying “No” at times like that, but find it hard to do? Let’s look at why it can be so hard to say no.
- [My “stormy season” poem](https://www.tildet.com/blog/105428-my-stormy-season-poem-2) by Tildet Varon (May 3, 2022): Back in August of 2019, I was going through what I call a “stormy season”. At that time I wrote the poem “Nature Whispered” to express my feelings, and shared the poem at my 2020 Make It Your Best Year Yet event. Many of the attendees asked for the poem, so here it is:


- [And I thought my dishes will be washed…](https://www.tildet.com/and-thought-my-dishes-will-be-washed) by Tildet Varon (Apr 10, 2020): Misunderstandings similar to the one described above arise at work, in schools, on the playground, and at home creating conflicts, resentment, and disconnection. Communication issues are the number one reason for relationship problems.
- [How I clean bathrooms and beyond…](https://www.tildet.com/how-clean-bathrooms-beyond) by Tildet Varon (Apr 8, 2020): “Do you need gloves? Gather all your cleaning supplies. Make sure you squirt the soft scrub in the toilet and let it sit while…” 
I was getting the instructions on how to clean the bathrooms while I was attending the four-day silent retreat last week.
- [The Secret to Your Happiness](https://www.tildet.com/secret-your-happiness) by Tildet Varon (Apr 7, 2020): If you check out the self-help section of Amazon or any book store, you’ll find hundreds if not thousands of titles aimed at increasing our personal happiness by losing weight, getting a better job, finding the ideal mate, taking the perfect vacation, eating the latest trendy food, or making more money.


- [Fourth Agreement: Always Do Your Best](https://www.tildet.com/fourth-agreement-always-do-your-best) by Tildet Varon (Apr 5, 2020): At times it can be difficult to keep the above agreements but if you just do your best, there is no room to judge yourself. And if you don’t judge yourself there is no way you are going to suffer from guilt, blame, and self-punishment.
- [Third agreement: Don’t Make Assumptions](https://www.tildet.com/third-agreement-dont-make-assumptions) by Tildet Varon (Apr 4, 2020): I believe as the change in our communication is happening more rapidly through technology the third agreement, “Don’t make assumptions”, will get harder and harder to implement.
- [Second agreement: Don’t Take Anything Personally](https://www.tildet.com/second-agreement-dont-take-anything-personally) by Tildet Varon (Apr 3, 2020): Every time I say I help people learn how not to take things personally they always respond—oh, I need help with that! Now, if you thought the first agreement needed lots of practice, I find this one to be more challenging. We get emotionally affected by the things that happen around us, and that happens through our own interpretations.


- [“The Four Agreements” to enjoy the holidays](https://www.tildet.com/four-agreements-enjoy-holidays) by Tildet Varon (Apr 2, 2020): It’s that time of year again—time for gatherings and celebrations at work and at home. Although these can be enjoyable times, sometimes the relationships we revisit during these events have a difficult history and seem challenging.
- [Are You in Love with Your Old Stories?](https://www.tildet.com/are-you-love-with-your-old-stories) by Tildet Varon (Mar 9, 2020): If you’ve identified a story in your own life that isn’t serving you, ask yourself what would happen if you let it go.

How would your life change? And you can probably identify a story you have that serves you well.
- [How do YOU deal with difficult relationships?](https://www.tildet.com/how-you-deal-difficult-relationships) by Tildet Varon (Mar 7, 2020): Do you have someone at work or in your life who consistently triggers you?

That you consider to be difficult or toxic?

If you are a human being living on this Earth, I assume your answer is “YES.”
- [It’s STILL a Wonderful Life… Inaugurating Ourselves](https://www.tildet.com/its-still-wonderful-life-inaugurating-ourselves) by Tildet Varon (Mar 6, 2020): Yes, the inauguration was today, January 20, 2017.

We can choose to worry or perhaps feel good about it.

Or we can continue our own meaningful lives, including some caring about the politics, but not giving it great, overwhelming importance.
- [The Benefits of Mindful Living](https://www.tildet.com/benefits-mindful-living) by Tildet Varon (Mar 5, 2020): Are there times you find yourself in a place of fear, worry, or guilt?

I think we all do, which is part of being human, where we move to a more “unconscious” state.
- [Whitewater, Your Business, and Your Life](https://www.tildet.com/whitewater-your-business-your-life) by Tildet Varon (Mar 4, 2020): I am grateful for the lessons learned in the wonders of nature… My sweetheart and I went whitewater canoeing in Narrowsburg, NY two weeks ago.

This was my first time in whitewater. For me, being in nature and exploring new adventures brings growth. The uncertainties of an unknown deep forest path, a challenging mountainous hike – and now whitewater – allow me to go deeper into my strength and to know myself better.
- [Your Other Accounts — and What They Really Mean to You](https://www.tildet.com/your-other-accounts-what-they-really-mean-you) by Tildet Varon (Mar 3, 2020): In our highly developed country, and in other industrialized “first-world” nations, we are all usually taught about bank accounts, about saving money, and about the kinds of work we can do in order to gather enough money so that we can save it. The goal is to have security, a certain kind of lifestyle, and probably ultimately retirement.
- [Finding Your Emotional Wisdom](https://www.tildet.com/finding-your-emotional-wisdom) by Tildet Varon (Mar 2, 2020): In my Inner Mastery Group Coaching, this month we are focusing on Emotional Wisdom. Since emotions play an important part in our day-to-day living and have a big impact on our overall well-being and sense of fulfillment, I want to share with you useful ways we can use our emotions productively.
- [This Magic Moment](https://www.tildet.com/this-magic-moment) by Tildet Varon (Feb 29, 2020): Meditation is different than just sitting back and relaxing.

I sit with my back straight (but not tense), my feet well supported, and my eyes half-open so I am neither disconnected from the world nor overly aware of the visual scenery. My hands are touching near my abdomen.
- [Following Your Trail, Enjoying Your Authenticity](https://www.tildet.com/following-your-trail-enjoying-your-authenticity) by Tildet Varon (Feb 10, 2020): Last week I was taking a series of online trainings in order to improve the range of what I can offer to my clients, as well as to better manage my business. After several days of this, I found myself feeling sad, and struggled with that sensation for two days. 
- [Video blog: Finding Balance in Everyday Life](https://www.tildet.com/video-blog-finding-balance-everyday-life) by Tildet Varon (Feb 9, 2020): Many people want to know how to have work-life balance.

It’s a great question and one that hits my heart, because of all the struggles I have seen people experience around this issue. As I am observing our society, unfortunately we have (mostly) become a doing society.
- [I Need Nature](https://www.tildet.com/i-need-nature) by Tildet Varon (Feb 8, 2020): Last week one of my challenges was to figure out the technology I wanted to use for my webinars. I wish that such things happen magically, but they don’t. After two days of research and testing a couple of applications, and trying to implement one that it turned out had flaws and bugs, and with my webinar (teleclass) scheduled for the next day, I was feeling quite stressed. Maybe you didn’t think I get those moments also?
- [Video blog: How to Keep Focused in a Distracted World](https://www.tildet.com/video-blog-how-keep-focused-distracted-world) by Tildet Varon (Feb 6, 2020): 
The work life we lead in our modern world can feel like a minefield of distractions. How do we keep focused in this distracted world so that we stop being overwhelmed and can complete the projects that are of most value to us?
- [I’m feeling the connection](https://www.tildet.com/im-feeling-the-connection) by Tildet Varon (Feb 5, 2020): I was reading about the sage in Mexico Valley, about how an entire field is actually a single plant and works together as a single plant.

It appears that there are many bushes in the valley, yet hidden from the eye beneath the earth the roots are all connected. The experience of one part of this sage plant is shared to some degree by all the other parts of the plant.
- [Make your goals exciting and inspiring, here is how…](https://www.tildet.com/blog/105430-make-your-goals-exciting-and-inspiring-here-is-how) by Tildet Varon (Feb 4, 2020): Sometimes we may set goals for ourselves that we don’t deeply care about.

We set them because we assume that we should want to achieve certain things. As a result, our goals become another overwhelming to-do-list. How do we make our goals exciting and inspiring? By discovering your feelings behind the goals, and attaching those feelings to the goals!
- [Dance with Yourself First](https://www.tildet.com/dance-with-yourself-first) by Tildet Varon (Feb 3, 2020): When we go through the day – and through our lives – we can have the exhilarating experience of being ourselves, or alternatively, of wearing a mask, or sometimes several masks.
- [This Colorful, Connected Life](https://www.tildet.com/this-colorful-connected-life) by Tildet Varon (Feb 2, 2020):  On a recent morning, I went into the city for a very early client meeting.

I rarely make a trip into Manhattan at rush hour, and it was so exciting to be among all the commuters.

The crowds everywhere, people hurrying this way and that, the commotion: everything felt so alive (even the people who were sleeping on their way to work). I absolutely loved it.
- [To Which Side of the Human Coin Are You Paying Attention?](https://www.tildet.com/which-side-human-coin-you-paying-attention) by Tildet Varon (Feb 1, 2020): Much like two sides of the same coin, human beings have two sides of the self: the one with the little “s,” and the one with the big “S.”
- [What Does Personal Growth Have To Do with Lobsters?](https://www.tildet.com/what-does-personal-growth-have-do-with-lobsters) by Tildet Varon (Jan 31, 2020): We all need a safe space in which to explore who we really are: a place free of judgments, a place to go deeper into ourselves and discover who we are so that we can continue to grow.
- [Success is a Shared Endeavor](https://www.tildet.com/success-shared-endeavor) by Tildet Varon (Jan 27, 2020): In the past, I never asked for help or support. I thought I was so strong, and I believed I could do everything myself – that I needed to do everything myself. But life pushed me out of my comfort zone...
- [An Essential Step: Define “Success” for Yourself](https://www.tildet.com/essential-step-define-success-yourself) by Tildet Varon (Jan 26, 2020): How do you define “success”? You might look to what your parents, peers, friends and neighbors consider “success.” You may see symbols of wealth and believe that that’s what defines “success.” Or you may have a fantasy of what being “successful” is. Look honestly at where you are now, and do so with gratitude.
- [3 Steps to Refocus and Recharge Your Life](https://www.tildet.com/steps-to-refocus-and-recharge-your-life) by Tildet Varon (Jan 25, 2020): How many things do you have to do today, this week, this month? If you’re like most people, your life is filled with lots of tasks, and often not much else. 
Why do we do this to ourselves? I believe it’s partly because it’s a lot easier for most people to “do” than to “be.”
- [Prioritize Yourself, and Ease Will Follow](https://www.tildet.com/prioritize-yourself-ease-will-follow) by Tildet Varon (Jan 24, 2020): What does it mean to make ourselves the top priority? A while back, a gentleman came to me for coaching whom we’ll call Bill. Bill had been having panic attacks and was so overwhelmed, he didn’t know what to do. No matter how many hours he worked, it didn’t make a difference in his “to do” list.
- [To resolve or not to resolve: that is the question!](https://www.tildet.com/to-resolve-or-not-to-resolve-that-is-the-question) by Tildet Varon (Jan 23, 2020): Are you ready with your resolutions or are you one of the many people who have given up on resolutions because they just get the same dissatisfying results every year? Why not approach this year a little differently?


- [Is It Stress or Is It Passion?](https://www.tildet.com/is-it-stress-or-is-it-passion) by Tildet Varon (Jan 22, 2020): Working hard for something you don’t care about is called stress. Working hard for something you care about is called passion. When you can understand and define your core values and link them to your daily activities, you feel satisfied and achieve more.
- [My Meaningful River Hike](https://www.tildet.com/blog/my-meaningful-river-hike) by Tildet Varon (Jan 19, 2020): I recently came back from visiting some of the National Parks in Utah. If you like nature, National Parks are a must on your list.  
One of the most meaningful experiences I had on this trip was the River Hike in Zion National Park. River hiking is when you spend most of your time in the river, hiking. Usually the water is about knee high, but at times you can go in as deep as your waist.

## Products

- [Have A GreatFull Day Meditation Bundle](https://www.tildet.com/products/111101-Have-A-GreatFull-Day-Meditation-Bundle): This go-to, inclusive meditation bundle helps you to center and find peace and energy throughout the day. If that sounds appealing, then the Have a GreatFull™ Day Meditation Bundle is for you. We i...
- [Yes, You Can Meditate!](https://www.tildet.com/products/111103-Yes-You-Can-Meditate): This is an inspiring and information-packed bundle to help you learn and practice meditation. Meditation is an important form of deep relaxation. It is a process of allowing thoughts to flow and be...
- [Relaxation and Stress-Reduction Experience Free Sample: Emails and Audios (Days 1-7)](https://www.tildet.com/products/71720-Relaxation-and-Stress-Reduction): Receive daily tips, via email, as well as audio of guided meditations by Tildet to help enhance daily life. Breathe more deeply and enjoy each moment more fully with these daily reflections and med...
- [Relaxation and Stress-Reduction Experience, Including All Emails and Audios (Full 30 Days)](https://www.tildet.com/products/77274-Relaxation-and-Stress-Reduction): Receive all 30 daily tips, via email, as well as the full set of audios of guided meditations by Tildet, to help enhance daily life. Breathe more deeply and enjoy each moment more fully with these ...
- [The Art of Resolving Conflict and Creating Harmony: Self-study GrowthCourse](https://www.tildet.com/products/82523-The-Art-of-Resolving-Conflict-and): In this course, you explore the the meaning and causes of conflict, and the key points that you can use to minimize conflict in your life and transform it into harmony. This GrowthCourse is part of...
- [The Art of Resolving Conflict and Creating Harmony: GrowthCourse Plus One Half-Hour Coaching Session](https://www.tildet.com/products/82522-The-Art-of-Resolving-Conflict-and): In this course, you explore the the meaning and causes of conflict, and the key points that you can use to minimize conflict in your life and transform it into harmony. The course includes one half...
- [Hear and Be Heard! Self-Study GrowthCourse](https://www.tildet.com/products/89522-Hear-and-Be-Heard-Self-Study): In this GrowthCourse we explore several key points about communication and the challenges of communicating effectively. There are two very important components that make up communication: The messa...
- [Hear and Be Heard! GrowthCourse Plus One Half-Hour Coaching Session](https://www.tildet.com/products/67455-Hear-and-Be-Heard-GrowthCourse-Plus-One): In this GrowthCourse we explore several key points about communication and the challenges of communicating effectively. There are two very important components that make up communication: The messa...
- [Using Emotional Wisdom (to Create a More Joyous & Richer Life!): Self-Study GrowthCourse](https://www.tildet.com/products/71805-Using-Emotional-Wisdom-to-Create-a-More): In this course, find out how emotional wisdom can help improve your relationships and your sense of fulfillment. By learning what your emotions tell you and how to act on that insight, yo...
- [Using Emotional Wisdom (to Create a More Joyous & Richer Life!): GrowthCourse plus one half-hour coaching session](https://www.tildet.com/products/86985-Using-Emotional-Wisdom-to-Create-a-More): In this GrowthCourse, find out how emotional wisdom can help improve your relationships and your sense of fulfillment. This enhanced course includes one half-hour one-to-one coaching session b...
- [Stress Assessment and Relief Road Map](https://www.tildet.com/products/110716-Stress-Assessment-and-Relief-Road-Map): With this service, you will take an online stress assessment called SMQ (Stress Mastery Questionnaire), which takes about 15 to 20 minutes. Then you will schedule a 30-minute one-to-one sessio...
- [Looking Forward Instead of Back: Ebook & Workbook](https://www.tildet.com/products/66065-Looking-Forward-Instead-of-Back-Ebook): The Looking Forward Instead of Back: Let Go of Old Stories ebook and workbook can help you identify and work through beliefs that are holding you back. 22 pages.
- [Set Your Compass - Learning from Last Year, and Leaning into the New Year](https://www.tildet.com/products/121458-Set-Your-Compass-Learning-from-Last-Year): This simple form gives you a chance for a focused review of what you liked and did not like in your actions and accomplishments of the past year, as well as what you value as a focus for the new ye...